Announcement

Collapse

Notice

The AORUS forum currently has no moderator.
Please feel free to continue using the forum.
For urgent matters, please contact your nearest service center or visit the AORUS website: https://www.aorus.com/.
See more
See less

Aorus X7v6 doesnt work Aorus Smart Recovery

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Aorus X7v6 doesnt work Aorus Smart Recovery

    I want to recover my laptop . But Aorus Smart Recovery doesnt work. I hold the button F9 then click the troubleshot . These are okay . But when I clicked Aorus Smart Recovery , only a black screen appear for 1 second. Then it close. This loop continues like that everytime.What should i do ?

  • #2
    Hey andorra97,

    It appears that a Windows update may have messed up the F9 recovery of certain models. The X7 v6 does have a Recovery Fix Tool available (http://download.aorus.com/DownloadFi...l-20170607.zip) which may fix the issue you're having.

    If that tool doesn't work, I would suggest using the AORUS System Backup software to create a recovery USB and use F12 to boot from the USB to perform the recovery. If you don't have the System Backup software installed, you can download it using the Drivers Update software or directly from AORUS (http://download.aorus.com/DownloadFi...0-20160809.zip).

    Comment


    • #3
      Originally posted by Svnyster View Post
      Hey andorra97,

      It appears that a Windows update may have messed up the F9 recovery of certain models. The X7 v6 does have a Recovery Fix Tool available (http://download.aorus.com/DownloadFi...l-20170607.zip) which may fix the issue you're having.

      If that tool doesn't work, I would suggest using the AORUS System Backup software to create a recovery USB and use F12 to boot from the USB to perform the recovery. If you don't have the System Backup software installed, you can download it using the Drivers Update software or directly from AORUS (http://download.aorus.com/DownloadFi...0-20160809.zip).
      Actually i always wanted to ask about the system recovery, if you recall me asking about the artifacts issue, unfortunately that issue had driven me nuts and had to format atleast 4 times and at one time i decided to even delete the recovery, and install windows from a usb stick, is it possible to recover it if i delete it entirely or that's a forgone conclusion.

      Comment


      • #4
        Originally posted by ovid View Post

        Actually i always wanted to ask about the system recovery, if you recall me asking about the artifacts issue, unfortunately that issue had driven me nuts and had to format atleast 4 times and at one time i decided to even delete the recovery, and install windows from a usb stick, is it possible to recover it if i delete it entirely or that's a forgone conclusion.
        Yes, you can still recover back to factory defaults even if you were to perform a clean install of Windows. The System Backup will create a recovery USB which uses the Windows Imaging Format (WIM) to clear the SSD and recreate the original factory partitions and recovery. I use this when I swap out the SSDs in my laptops for a higher capacity so I can start with a factory image and delete the software I don't want, versus doing a clean install and downloading/installing all of the drivers and software I do want.

        From a clean install, you can get the Drivers Update software from the USB that came with your laptop or download from AORUS (find your model at https://resources.aorus.com/Support/Download and find the Drivers Update software under the Utilities section), make sure it is updated to the latest version, then install the System Backup software from there. You can also use the same download link to directly download the System Backup software, but it may not be the latest version.

        Comment


        • #5
          Again thank you for the help, you been stellar for this community since the support guys seem to have gone AWOL

          All the best

          Comment


          • #6
            Originally posted by Svnyster View Post
            Hey andorra97,

            It appears that a Windows update may have messed up the F9 recovery of certain models. The X7 v6 does have a Recovery Fix Tool available (http://download.aorus.com/DownloadFi...l-20170607.zip) which may fix the issue you're having.

            If that tool doesn't work, I would suggest using the AORUS System Backup software to create a recovery USB and use F12 to boot from the USB to perform the recovery. If you don't have the System Backup software installed, you can download it using the Drivers Update software or directly from AORUS (http://download.aorus.com/DownloadFi...0-20160809.zip).
            Thank you Svnyster It worked . I want to ask one more question. Also my touchpad doesn't work. Touchpad setting is open . However , system doesn't show the hardware as in the picture. Could be a hardware issue ? or software ? I think not software because I've done all the updates.I have this problem since I bought the computer.
            Last edited by andorra97; 10-06-2017, 12:35 AM.

            Comment


            • #7
              Originally posted by andorra97 View Post

              Thank you Svnyster It worked . I want to ask one more question. Also my touchpad doesn't work. Touchpad setting is open . However , system doesn't show the hardware as in the picture. Could be a hardware issue ? or software ? I think not software because I've done all the updates.I have this problem since I bought the computer.
              Since the touchpad isn't showing up in the mouse properties, it is most likely a hardware issue. Try opening up Device Manager (press the Windows key and type "Device Manager" or right-click the Start button and select Device Manager) and see if there's any unrecognized hardware listed. Unrecognized hardware will show up with a yellow warning symbol on the device icon. Also, expand the "Mice and other pointing devices" list to see if the touchpad is listed. If there's no unrecognized hardware and the touchpad isn't listed, then the touchpad is either not connected to the logic board or there is some other hardware issue between the touchpad and the logic board.

              If you are familiar with laptop hardware, you could remove the bottom cover of the laptop and check the ribbon cables to be sure they're all connected properly. However, any physical damage caused by opening the laptop and performing any maintenance on your own could void the warranty. So if you're unsure about doing any maintenance on your own, I would just contact AORUS warranty support for your country (https://resources.aorus.com/embed/warranty) and get an RMA to have the repair done for you.

              Comment

              Working...
              X