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X5 V6 won't start

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  • X5 V6 won't start

    I bought this laptop in November and yesterday there is this weird noise coming from the bottom left of the laptop, Like something is hitting something else repeatedly.And the computer wouldn't start. After some searching I find that the bottom left is the HDD. Is it possible to be some HDD malfunction? What am I supposed to do?

  • #2
    It might be HDD problem, however, that should not lead to your laptop problem (not starting). Mainly because Windows 10 is usually stored at SSD, which is totally separate from HDD. I think there may be a problem with your motherboard, I would recommend you to refund your laptop, and get the new one.

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    • #3
      Hi David,

      Please contact your nearest service center for an RMA or contact your retailer for other solutions if your unit is within warranty.

      Thanks!

      AORUS Gaming

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