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Random black screen issue on x5s v5

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  • Random black screen issue on x5s v5

    Basically my problem is that at random the the 4k sceen goes black. It happens about once every one or two days. There is sound. So the system has not crashed and there is still back lighting on the screen. when it happens vertical lines very quickly appear at the bottom of the screen and then go away, and if I put the computer to sleep and bring it back up the screen comes back on and it won't happen for another day or two. using the function key to turn the screen off and back on does not bring the screen back however. has anybody had this issue before?

    Update: plugging in an external monitor via hdmi causes the screen to work again.
    Last edited by PastyWhiteDevil; 10-01-2016, 04:22 AM.